Legal — Tremavique

This page sets out statutory information, warranty & returns policy, dispute resolution and legal notices applicable under Australian law.

ABN: 89 765 432 109 · Studio: Parramatta NSW · Email: Tremavique@gmail.com

Business & Legal Identity

Trading name: Tremavique
Legal entity: Tremavique (ABN 89 765 432 109)
Registered address: Apartment 3, 48 George Street, Parramatta NSW 2150, Australia
Contact: Tremavique@gmail.com · +61 473 298 5106

Studio visits & appointments

Jurisdiction

These terms are governed by the laws of New South Wales and the Commonwealth of Australia. Consumers retain rights under the Australian Consumer Law.

Consumer guarantees & Returns

We comply with the Australian Consumer Law (ACL). Your statutory rights cannot be excluded. Below is our approach for bespoke and ready-to-wear items.

If an item is faulty we will repair or replace it. Please contact us at Tremavique@gmail.com with images and proof of purchase. For repairs, turnaround depends on complexity; estimates are provided before work begins.

Bespoke work is made to order. Orders require a deposit. Cancellations after design approval may incur costs reflecting time and materials. We will provide a written quote and terms prior to commencement.

For non-faulty goods, refunds are subject to our returns policy. Items must be returned in original condition and may incur restocking or custom-work fees. Read details in the "Returns" section or contact us.

Shipping, title & risk

Title to goods passes to you on delivery or collection as specified at checkout. We use insured couriers for shipments within Australia. Shipping costs and estimated delivery times are provided at purchase.

Please inspect your order on delivery and report damage within 48 hours.

Intellectual property

All designs, images and text on this site are the intellectual property of Tremavique unless otherwise credited. You may not reproduce or use our images or designs for commercial purposes without written consent.

For licensing or press use, contact Tremavique@gmail.com.

Privacy, data retention & legal notices

We handle personal information in accordance with our Privacy Policy. For details about data retention, access, correction or complaints, see Privacy Policy.

Legal notices and formal requests may be sent to: Apartment 3, 48 George Street, Parramatta NSW 2150 or Tremavique@gmail.com. We will respond to statutory notices within a reasonable time.

Dispute resolution & consumer contacts

If you have a complaint, please contact us first at Tremavique@gmail.com. If unresolved, you may seek assistance from your local state consumer protection agency or the Australian Competition and Consumer Commission (ACCC).

Issue	Typical response time	Next steps
Fault report	48–72 hours	Return for assessment; repair/replace if faulty
Custom order query	3–5 business days	Design review, written estimate, agreement
Privacy request	30 days	Access/correction processed per Privacy Policy