Privacy Policy

This Privacy Policy outlines how Tremavique handles personal information for clients and website visitors in Australia. It explains the types of information we collect, how it may be used, and the steps taken to safeguard it. Our approach aims to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth). For additional terms governing use of this site and our services, please refer to the Legal section.

Information we may collect includes contact details such as name, email address, and telephone number, as well as project preferences, appointment notes, and records of communications. When you browse our website, technical data such as device type, browser version, pages viewed, session duration, and approximate location derived from IP address may be gathered through analytics tools and cookies. These insights help us understand site performance and improve content relevance.

We use the information described above to respond to enquiries, provide quotations, arrange consultations, create and deliver commissioned pieces, manage client accounts, and support aftercare. Administrative uses include scheduling, invoicing, record keeping, and compliance with applicable laws. Marketing communications may be sent where permitted, and recipients can opt out using preferences provided in each message. We seek to collect only what is reasonably necessary for the purposes described, and we aim to keep records accurate and current.

Personal information may be shared with trusted service providers assisting with tasks such as secure data hosting, design collaboration platforms, payment processing, insured shipping, and professional advice. These providers are engaged under arrangements intended to protect confidentiality and limit use to agreed purposes. Where a supplier or partner operates outside Australia, reasonable steps are taken to assess privacy safeguards and contract terms. If a transfer is required to fulfil your request, we will handle it with care and proportional controls.

We maintain administrative, technical, and physical measures designed to reduce the risk of unauthorised access, alteration, or misuse. Examples include role-based access, encryption in transit where appropriate, segmented storage, and staff guidance on careful handling of client records. While security practices are reviewed periodically, *** method of transmission or storage can be entirely free of vulnerabilities, so we continually refine controls to support resilience and continuity.

Cookies and similar technologies support core site functions, remember certain preferences, and provide aggregated analytics. You can manage cookie preferences through your browser settings, noting that some features may operate with reduced convenience when cookies are restricted. For details on cookies set by embedded services, please consult their respective documentation and policies.

Access and correction rights: you can request access to personal information we hold about you and ask that it be corrected if inaccurate, incomplete, or outdated. We will respond within a reasonable timeframe and may request identity verification before actioning a request. In circumstances where certain information must be retained for legal or operational reasons, we will explain the basis and consider practical alternatives, such as partial redaction.

Data retention periods vary depending on record type, project lifecycle, and applicable regulations. When information is *** longer required for the purposes described, it is scheduled for secure deletion or de-identification subject to any lawful retention obligations. Backups and archives are managed under controls intended to minimise unnecessary exposure.

Third-party links within our site are provided for context, and their privacy practices are managed by the respective operators. We encourage reviewing those documents to understand how your information may be handled in each service. Where we embed maps or fonts, the providers may receive technical data necessary to deliver those assets.

Contacting us: for privacy enquiries or requests, please reach Tremavique at Tremavique@gmail.com or by phone at + (61) 473 298-51-06. Postal or in-person correspondence can be directed to Apartment 3, 48 George Street, Parramatta NSW 2150, Australia. If your concern remains unresolved, guidance is available from the Office of the Australian Information Commissioner (OAIC).

Policy updates: this statement may be updated periodically to reflect changes in services, regulation, or technology. The latest version applies to current interactions with our website and studio. For related contractual terms, please see the Legal section, and for ways to reach us with questions about this document, visit the Contacts page.